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StarRez Application for Student Housing (replaces RMS in 2024).
How to Login
The StarRez login will be enabled with Single Sign-On and replace the existing RMS login links in 2024.Documentation
RMS Housing links are currently accessible through MyGateway and DuckTrax.
The application is on the web page for Residential Life as well.
https://www.tarleton.edu/housing/apply/
Key Features
The StarRez Housing application includes key features including:
1) Mobile Application for IOS and Android
2) Student Self-Service Portal
3) Support Features for Front-Desk, Appointments, and Community
4) Administrative Support for billing, payments, room management, etc.
Documentation
The residential life web page will be updated with additional information on using StarRez, including documentation and links for support.
Additional information describing the functions and features of StarRez is available on the customer hub at
https://www.starrez.com/solutions/higher-education
Tarleton Application Owner
The Student Engagement and Success Division and the Residential Life Department own the RMS and StarRez housing applications.
https://www.tarleton.edu/housing/
Vendor Support
StarRez operates a Help Desk for product and account-level support.
https://starrez.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.starrez.com%2Fhc%2Fen-us&theme=hc&locale=en-us&brand_id=116505&auth_origin=116505%2Ctrue%2Ctrue
Additional support information is available on the StarRez Help Site.
https://www.starrez.com/resources/help-center