Cisco VoIP - Changing Voicemail PIN

When changing a phone PIN, follow the security guidelines provided by the Cisco Unity Connection administrator.  In general, shorter PINs are easier to use, but longer PINs are more secure, especially using a nontrivial PIN. The phone PIN must be at least five digits long.
A nontrivial PIN means: 

1. The PIN is not the same as previous PINs.
2. The digits are not all the same (for example, 99999).
3. The digits are not consecutive (for example, 12345).
4. The PIN is not the same as the extension.
5. The PIN does not spell the subscribers name.
6. Password cannot contain digits that are dialed in a straight line on a keypad
7. Password cannot contain repeated groups of three or more numbers

Steps to Reset your PIN: 

KNOWN ISSUE: Do not access this through Settings in your Web Inbox; please use link below. 

1. Log in to the Cisco Personal Communications Assistant (PCA) Messaging Assistant. Only users with access to the Cisco Voicemail Portal will have access to change their PIN this way. 
2. Select Messaging Assistant
   
3. Select Passwords/Change PIN
   
4. Enter new PIN
5. Confirm new PIN
6. Select the Save button

If you need further assistance, please contact the ITS Service Desk.