Shared calendars are utilized by departments to easily schedule meetings and events and share them to with their employees.
Required Information
In order to request permissions to a shared calendar, the following requirements must be met:
- The request must come from a manager of the employee that already has access to the shared calendar.
- The request must be placed under the Shared Calendar request type and Edit shared calendar permissions should be selected.
- All fields in the request should be filled in. Calendar name and the full email address of each user that needs access MUST be filled in or the request will be denied.
ITS - Server Support hold the final say on whether a user will be granted access to a shared calendar even if the employee's supervisor believes they should have access.
Calendar Permissions
Once the ticket has been placed, a work flow will automatically reassign the ticket to ITS - Server Support and, after approval, the user will be granted access. Once access has been granted, please have the user follow the Adding a public folder calendar to Outlook KB article.