How to: Add Shared Email to Outlook

How do I add a departmental shared email to my Outlook?

Prerequisites:

• your Tarleton account has been granted permission to access the departmental email
  • If you are needing access to a shared mailbox, please complete the Shared Mailbox request
• you know the name of the mailbox
• you are on a Tarleton computer connected to the university network

Windows Device

Windows:

1. Open the Outlook App and ensure the client who was granted permission is signed in
2. Click File
3. Click Account Settings
4. Click Change
5. Click More Settings
6. Click Advanced
7. Click Add
8. Type in Shared Email

 Click OK, close and reopen Outlook if email doesn’t appear.

Mac Device

1. Click on Tools
2. Click Accounts
3. Click Advanced
4. Click Delegates
5. Click the “+” in the Open these additional mailboxes section
6. Type the Shared email address
7. Click Add
8. If you receive a permission pop-up, click Allow, and your mailbox should be added

If you have trouble setting up your email, please submit a request for Email Support.