This guide offers instructions on setting up the Call Notify feature, which sends email alerts for calls received during specific times or from selected numbers.
Call Notify will email you when your office phone has been called during a set time period and/or by certain phone numbers. This function is useful when waiting for a specific call, but you need to step away from your phone.
You will automatically receive an email notification about left voicemails. But Call Notify will alert you that a call was attempted, even if a voicemail is not left.
Turn On Call Notify
Navigate to https://user.webex.com
Log in with your Tarleton email address and password as prompted.
Click "Settings"
Click "Calling"
Click "Call settings"
Scroll down to "Call notify"
Turn on "Call notify"
By default, notifications will be sent to your Tarleton email.
Click "Apply schedule"
Click Schedule to change it from "Every Day All Day" to a schedule you've created.
To use a custom schedule, you must create it before setting up selectively forward calls. See the
Add Schedules in Webex guide for more details.
Select your custom schedule or leave it on "Every Day All Day"
Click "Calls from" to filter which calls you want to receive notification for.
Keep it on "Any phone number" to be notified of all calls. Or go with "Select phone numbers" to filter notifications.
Under "Select phone numbers" you can filter by private numbers (non-Tarleton), unavailable numbers, or specific numbers.
If entering multiple specific phone numbers, click "Add number" after each entry.
Select whether this schedule is to notify you or not. Then click "Apply"
You can pinpoint your notification filters by creating multiple schedules using the same time period, but different "Calls from" options. Set up a "Don't notify me" group to catch phone numbers which slip through that you do not want to be notified about.
Once a schedule has been added, it'll be listed under either "Notify me" or "Don't notify me"
Turn Off Call Notify
Log into https://user.webex.com again and go to Settings > Calling > Call settings > Call notify
Turn off "Call notify"
To edit or delete a schedule, click "More options"
Then click "Edit" or "Delete"
If you delete all schedules, then "Call notify" will automatically be switched off.