Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request access to an existing department network drive or getting a drive mapped to your computer.
Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.
Request a desktop, laptop, or tablet for employees and student workers.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Request support related to the Canvas learning management system
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.
Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.