Popular Services
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request assistance with multi-factor authentication such as Microsoft Authenticator
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request a desktop, laptop, or tablet for employees and student workers.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Submit a request to update or correct an entry in the A-Z Directory.
Request assistance with classroom and computer lab hardware or technology.
Request support related to the Canvas learning management system
Request other hardware including monitors, mice, keyboards, cables, or other.
Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.
This service can help to identify and correct any discrepancies in asset ownership.
Request new staff Canvas account or temporary faculty Canvas access