Popular Services

Request assistance with DuckTrax


Services and issues related to Degree Works


Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.


Order supplies for a Managed Print device. Use this option to request paper, toner, or staples for printers, copiers, or multi-function devices.


Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.


Service to request an employee loaner device.


Request access to an existing department network drive or getting a drive mapped to your computer.


Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.


Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.


Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.


Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.


Request assistance with login or password issues


Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.


Request Banner access for faculty, staff and student workers.


Request support related to the Canvas learning management system


Service and issues related to Administrative Banner


Tarleton Today students or teachers requesting content specific assistance.


Request assistance with myGateway portal


Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.


Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.


Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.


Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.


Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.


Request assistance from Web Operations related to a webpage, website, web calendar, or web form. Report an error related to a website or webpage.


Request access to systems like Salesforce, SMS Magic, Form Assembly, Demand Tools, TargetX Insights, TargetX Print