Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request access to an existing department network drive or getting a drive mapped to your computer.
Request support related to the Canvas learning management system
Report issues related to the Tarleton wireless networks including Tarleton-WiFi, Tarleton-Visitors, Tarleton-IoT, and eduroam.
Request a desktop, laptop, or tablet for employees and student workers.
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request creation of new Canvas Community, Development, or Sandbox shell
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Request other hardware including monitors, mice, keyboards, cables, or other.
Services related to device functionality in computer labs including the printer is out of paper, ink/toner, or the device is not working properly.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.