Popular Services

Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.


Request assistance with DuckTrax


Services and issues related to Degree Works


Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.


Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.


Service and issues related to Administrative Banner


Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.


Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.


Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.


Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.


Request a desktop, laptop, or tablet for employees and student workers.


Service to request an employee loaner device.


Request assistance with login or password issues


Request creation of new Canvas Community, Development, or Sandbox shell


Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.


Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.


Request access to EAB Navigate.


Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.


Request Banner access for faculty, staff and student workers.


Tarleton Today students or teachers requesting content specific assistance.


Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.


Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.


Request assistance from Web Operations related to a webpage, website, web calendar, or web form. Report an error related to a website or webpage.


Request access to an existing department network drive or getting a drive mapped to your computer.


Request a Device Refresh and your device choice for Faculty and Staff.