Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Request access to an existing department network drive or getting a drive mapped to your computer.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Request support related to the Canvas learning management system
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Request assistance with classroom and computer lab hardware or technology.
Request new wired network connection and data port activation including IoT devices.
Order supplies for a Managed Print device. Use this option to request paper, toner, or staples for printers, copiers, or multi-function devices.
Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.
Request creation of new Canvas Community, Development, or Sandbox shell
Request a new Managed Print device or additional features. Use this option to request a printer, copier, or multi-function device for individual or departmental use.
Tarleton Today students or teachers requesting content specific assistance.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.