Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Request support related to the Canvas learning management system
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Request access to an existing department network drive or getting a drive mapped to your computer.
Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.
Request creation of new Canvas Community, Development, or Sandbox shell
Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Request assistance with instant messaging including Jabber and Microsoft Teams.