Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Request a desktop, laptop, or tablet for employees and student workers.
Request new staff Canvas account or temporary faculty Canvas access
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request support related to the Canvas learning management system
Request access to an existing department network drive or getting a drive mapped to your computer.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request assistance with changing your Name, Email address, or Salutation.
Order supplies for a Managed Print device. Use this option to request paper, toner, or staples for printers, copiers, or multi-function devices.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Request assistance with multi-factor authentication such as Microsoft Authenticator
Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
Request creation of new Canvas Community, Development, or Sandbox shell