Popular Services
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Use this service if you were unable to find what you were looking for in the Knowledge Base, Service Catalog, or by searching using the search box at the top.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Request access to an existing department network drive or getting a drive mapped to your computer.
This service grants access to scanned documents through ApplicationXtender (formerly WebXtender).
Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.
Request assistance with VMWare Horizon desktop client and HTML (browser) access
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request other hardware including monitors, mice, keyboards, cables, or other.
Request a desktop, laptop, or tablet for employees and student workers.
Request a Device Refresh and your device choice for Faculty and Staff.
Request support related to the Canvas learning management system