Popular Services
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Internal service to track upgrades. ie Windows 11 starting May 2024.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request support for an existing Managed Print device. Use this option if a printer, copier, or multi-function device is not working properly for you or your department.
Request access to an existing department network drive or getting a drive mapped to your computer.
Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.
Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.
Request a Device Refresh and your device choice for Faculty and Staff.
Request support related to the Canvas learning management system
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Tarleton Today students or teachers requesting content specific assistance.
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.
Request other hardware including monitors, mice, keyboards, cables, or other.