Communication Tools

Support for video conferencing, phone, chat and Call Center System services. Includes MS Teams, Zoom and Jabber

Services (9)

Advanced Video Conference Services

When your event requires more than a traditional Zoom or Teams Meeting

Call Center System

Request support for Cisco Finesse Call Center services including adding or removing users to the call center, issues with the call center, and updating users on the call center.

Fax

Services related to fax processes including adding or removing a user, requesting a new fax number, and set up a server.

Headset

Request assistance with desk phone headsets.

Instant Messaging

Request assistance with instant messaging including Jabber and Microsoft Teams.

Phone Services

Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.

Softphone

Services related to Softphones including add or delete a softphone, and softphone not working.

Voicemail

Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.

Zoom

Request assistance with troubleshooting and configuring Zoom video conferencing software.