My Recently Visited Services
Request access to an existing department network drive or getting a drive mapped to your computer.
Request creation of new Canvas Community, Development, or Sandbox shell
Request support related to the Canvas learning management system
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Request a Device Refresh and your device choice for Faculty and Staff.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Request access to an existing Kuali Build integration or propose a new system connection. All integration requests are reviewed to ensure appropriate data access and compliance with university policy. Approval is required before access is granted.
Request access to Kuali Build as an Application Developer. This role allows you to create and manage forms and workflows for your department. Developers are expected to follow university guidelines, maintain data accuracy, and ensure workflows are sustainable.
Get support for Kuali Build, Tarleton’s online workflow and form automation tool. Use this request for help creating forms, troubleshooting approvals, fixing errors, or setting up integrations. Requests here go directly to the Kuali Support team for faster resolution.
Request a new Kuali Build group for use in workflows. This option is for ad hoc groups that don’t already exist in university systems. The requester will be set as the group admin and will be responsible for managing group membership.
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Report issues related to the Tarleton wireless networks including Tarleton-WiFi, Tarleton-Visitors, Tarleton-IoT, and eduroam.
Request new staff Canvas account or temporary faculty Canvas access
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Internal service to track upgrades. ie Windows 11 starting May 2024.
Request assistance with multi-factor authentication such as Microsoft Authenticator