My Recently Visited Services
Request access to an existing department network drive or getting a drive mapped to your computer.
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Request assistance with multi-factor authentication such as Microsoft Authenticator
Request a desktop, laptop, or tablet for employees and student workers.
Request to have special wireless access added or configured for a campus event
Report issues related to the Tarleton wireless networks including Tarleton-WiFi, Tarleton-Visitors, Tarleton-IoT, and eduroam.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Request services related to the wireless network including Tarleton-WiFi, Tarleton-Visitors, Tarleton-IoT and eduroam.
Services related to the Microsoft Office Suite and 365 products including Access, Excel, OneDrive, OneNote, Outlook, PowerPoint, Project, Teams, Visio, Word, etc.
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Request new staff Canvas account or temporary faculty Canvas access
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Service to request changes to items like Salesforce picklist values (add new degrees, remove degrees), workflows, and process builders.
This service grants access to scanned documents through ApplicationXtender (formerly WebXtender).
Services related to device functionality in computer labs including the printer is out of paper, ink/toner, or the device is not working properly.
Request assistance with changing your Name, Email address, or Salutation.
Request the extension of a Canvas course due to K grade for student(s)
Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.
When your event requires more than a traditional Zoom or Teams Meeting
Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.