My Recently Visited Services

Request assistance with DuckTrax

Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.

Services related to creating shared calendars, deleting calendars, or edit shared calendar permissions.

Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.

Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.

Request assistance with your existing FAMIS connection.

This service request is to exclude users from our blocked countries conditional access policy

Request Banner access for faculty, staff and student workers.

Internal service to track upgrades. ie Windows 11 starting May 2024.

Request assistance with classroom and computer lab hardware or technology.

Get support for Kuali Build, Tarleton’s online workflow and form automation tool. Use this request for help creating forms, troubleshooting approvals, fixing errors, or setting up integrations. Requests here go directly to the Kuali Support team for faster resolution.

Service to request an employee loaner device.

Request assistance from Web Operations related to a webpage, website, web calendar, or web form. Report an error related to a website or webpage.

Return a piece of inventoried equipment (Computers, Tablets, Printers).

This service requests daily grades or exam grade report based on course(s).

Request to send message to a listserv, request send message to distribution lists, or access to listserv.

Services related to vendor and USW account expiration extension.

Request assistance with VMWare Horizon desktop client and HTML (browser) access

This service can help to identify and correct any discrepancies in asset ownership.

Request assistance with desk phone headsets.

Request support for Cisco Finesse Call Center services including adding or removing users to the call center, issues with the call center, and updating users on the call center.

Report a suspected security incident

Request new staff Canvas account or temporary faculty Canvas access

Request assistance with a compromised device, legitimacy of an email, security applications, and more.

Request access to EAB Navigate.