My Recently Visited Services
Request creation of new Canvas Community, Development, or Sandbox shell
Services related to installation, procurement, or support for Mathematics and Statistics software. Including Geogebra, IBM SPSS, JASP, Matlab, Minitab, NVivo, QGIS, R, R Studio, SAS, SPSS Amos, and Wolfram Mathematica.
Use this service if a student needs accommodation(s).
Use this workflow to add a Zoom meeting to a Canvas course and lecture recordings automatically provisioned.
Request support related to the Canvas learning management system
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
This service can help to identify and correct any discrepancies in asset ownership.
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Services related to device functionality in computer labs including the printer is out of paper, ink/toner, or the device is not working properly.
Request assistance, report issues, or ask questions regarding Tarleton email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with classroom and computer lab hardware or technology.
Request installation of instructional software on classroom or lab computers. Minimum 2-week lead time required.
Request new staff Canvas account or temporary faculty Canvas access
Services related to Softphones including add or delete a softphone, and softphone not working.
Support the generic logins required for events such as Orientation, Junior Preview Day, and camps.
Request assistance with instant messaging including Jabber and Microsoft Teams.
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.