My Recently Visited Services

Request assistance with your existing FAMIS connection.


Service to request an employee loaner device.


Schedule a course specific exam


Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.


When your event requires more than a traditional Zoom or Teams Meeting


This service requests daily grades or exam grade report based on course(s).


Order supplies for a Managed Print device. Use this option to request paper, toner, or staples for printers, copiers, or multi-function devices.


VPN

Request service related to the Tarleton VPN client.


Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.


Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.


Internal service to track upgrades. ie Windows 11 starting May 2024.


Request assistance with myGateway portal


Request assistance with recovering data from Office 365 services. This includes email, OneDrive, Teams, and SharePoint.


Request a Tarleton Qualtrics Account


Request support related to the Canvas learning management system


Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.


Request assistance from Web Operations related to a webpage, website, web calendar, or web form. Report an error related to a website or webpage.


Request a new Managed Print device or additional features. Use this option to request a printer, copier, or multi-function device for individual or departmental use.


Services and issues related to Degree Works


Report issues with a wired network connection.


This service should be requested when a space is scheduled for temporary remodel or permanent decommissioning.


Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.


Request access to an existing department network drive or getting a drive mapped to your computer.


Use this service if a student needs accommodation(s).


Services related to device functionality in computer labs including the printer is out of paper, ink/toner, or the device is not working properly.