My Recently Visited Services
Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.
Request assistance with recovering data from Office 365 services. This includes email, OneDrive, Teams, and SharePoint.
Request the extension of a Canvas course due to K grade for student(s)
Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.
Request support related to the Canvas learning management system
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
This service can help to identify and correct any discrepancies in asset ownership.
Request assistance from Web Operations related to a webpage, website, web calendar, or web form. Report an error related to a website or webpage.
Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.
Services related to installation, procurement, or support for CAD and Programming applications. Including ArcGIS Desktop, ArcGIS Pro, Autodesk applications (ex. Autocard, Revit), Netbeans, Solidworks, SQL, Visual Studio, etc.
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request access to systems like Salesforce, SMS Magic, Form Assembly, Demand Tools, TargetX Insights, TargetX Print
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Services related to requesting the creation of a shared mailbox, delete a mailbox, or edit access to an existing mailbox.
Request assistance with multi-factor authentication such as Microsoft Authenticator
Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.
Request assistance with classroom and computer lab hardware or technology.
Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.
Get support for Kuali Build, Tarleton’s online workflow and form automation tool. Use this request for help creating forms, troubleshooting approvals, fixing errors, or setting up integrations. Requests here go directly to the Kuali Support team for faster resolution.
Request assistance with instant messaging including Jabber and Microsoft Teams.
Tarleton Today students or teachers requesting content specific assistance.
Services related to device functionality in computer labs including the printer is out of paper, ink/toner, or the device is not working properly.