My Recently Visited Services

Request assistance with DuckTrax


Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.


This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.


Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.


Request support related to the Canvas learning management system


Request creation of new Canvas Community, Development, or Sandbox shell


Request access to systems like Salesforce, SMS Magic, Form Assembly, Demand Tools, TargetX Insights, TargetX Print


Services and issues related to Degree Works


Services related to adjunct, faculty, graduate assistant, staff, student worker, temporary or casual staff, vendor and other account suspension or disabling.


Services related to various Tarleton issued user accounts including requesting a student worker account or vendor account.


Report a suspected security incident


Services include accessibility reviews, administrative access, risk assessments, vulnerability scans, and security training


When your event requires more than a traditional Zoom or Teams Meeting


Request assistance with changing your Name, Email address, or Salutation.


Request new staff Canvas account or temporary faculty Canvas access


Request assistance with login or password issues


Return a piece of inventoried equipment (Computers, Tablets, Printers).


Request a desktop, laptop, or tablet for employees and student workers.


Request computer assistance or report an issue including not turning on, off-domain, security trust relationship, computer running slow, computer crash, blurry monitor, applications crashing, etc.


Report issues with a wired network connection.


Request new wired network connection and data port activation including IoT devices.


Request assistance with multi-factor authentication such as Microsoft Authenticator


Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.


Services related to the installation or support of Adobe Creative Cloud products including Acrobat, Illustrator, Photoshop, InDesign and more.