My Recently Visited Services
Request support for Cisco Finesse Call Center services including adding or removing users to the call center, issues with the call center, and updating users on the call center.
Services related to fax processes including adding or removing a user, requesting a new fax number, and set up a server.
Service to request an integration or data import with Salesforce
Services related to office printing including new devices (including leased multifunction copiers), scan to email, moving devices, or device support.
Request assistance with Tarleton voicemail including delete voicemail services, reset voicemail PIN, and setup a voicemail box.
Service to request an employee loaner device.
Request assistance with office phone including add a phone, add or update additional lines, updating contact information for current employee at an existing location, device not working, device hardware or feature changes, or remove a phone.
Support the generic logins required for events such as Orientation, Junior Preview Day, and camps.
Request a Device Refresh and your device choice for Faculty and Staff.
This service is for when you need assistance with any Tarleton Today support. Including cannot login, password reset assistance, welcome email resend, MOU request, etc.
When your event requires more than a traditional Zoom or Teams Meeting
Request assistance with classroom and computer lab hardware or technology.
Request access to systems like Salesforce, SMS Magic, Form Assembly, Demand Tools, TargetX Insights, TargetX Print
Use this workflow to add the lab safety training acknowledgment to a Canvas course
Office moves or office reconnects require coordination between multiple departments. Tarleton IT will coordinate any hardware relocation, telephone transfer or network connectivity change. Campus Operations will assist with moving boxes, and the relocation of desks and other furniture.
Request support related to the Canvas learning management system
Request assistance with recovering data from Office 365 services. This includes email, OneDrive, Teams, and SharePoint.
Service to request changes to items like Salesforce picklist values (add new degrees, remove degrees), workflows, and process builders.
Services related to software and applications not previously mentioned, including but not limited to Chrome, Edge, FileMaker, Firefox, Jaws, Magic, Quickbooks, Quicken, Safari, WebEx, Zoom, etc.
Services related to vendor account expiration extension.