This article covers troubleshooting steps for the "Canvas Account Not Located" error in Canvas. It is intended for students, faculty, staff, and support teams. If you or someone you are assisting receives this message, work through the steps below in order.
Canvas is Tarleton State University's learning management system. This article explains what accounts are required to log in to Canvas and how to request access if you do not yet have one.
Canvas accounts are separate from your Tarleton NTNET account and are created through different processes depending on your role. This article explains how Canvas accounts are created for faculty, students, staff, and contractors, so you know what to expect or what steps to take.
Instructions for logging into Tarleton's Canvas system.
The Course Favorite list controls what classes show up on the Canvas dashboard
Temporary Canvas accounts are issued to incoming Tarleton faculty who need early access to Canvas before their permanent Tarleton account is active. This article walks through the correct login process using a firstname.lastname_temporary account. If login issues persist, instructions for reaching the Canvas support team are also provided.